How can we help?

Choose a Service Below to Get Started:

  • What is LocalRydes?
    LocalRydes is a digital platform that connects travelers with local chauffeurs/providers, offering a wide range of transport options including private chauffeurs, buses, carriages, and vintage vehicles. Our goal is to provide personalized and memorable travel experiences while enhancing the visibility and position of local providers.
  • How do I become a LocalRydes partner?
    To join LocalRydes community, simply sign up to our platform via our website www.localrydes.com or our apps available for iOs or Android, complete your profile, and submit the required documentation (such as your driver’s license, vehicle details and location). Once approved, you can start accepting bookings. Expand your bookings, higher your digital identity, and get access to international clients!
  • What types of vehicles can I register?
    You can register a variety of vehicles from private cars, buses, carriages to vintage vehicles. Register your vehicle and we will update you in case it doesn´t meet our safety and quality standards. The Road is Yours!
  • How will I receive payments?
    No middle man, just direct payment. Payments for your services are processed through our secure platform. The clients are yours, the payment is directly for you.
  • Can I set my own rates?
    Absolutely! At LocalRydes, you have the power to set your own rates and define the terms of your services. You control the pricing based on what you believe reflects the value of your offering. While we encourage competitive pricing to attract more customers, but you set the rules.
  • How do I manage my availability?
    You can manage your schedule through our app, marking yourself available or unavailable based on your preferences. This helps ensure you only receive bookings when you are available to work. You are free to accept the requests for the voyages.
  • What if a traveler cancels a booking?
    If a traveler cancels a booking, you will be notified immediately. As the chauffeur, you have the flexibility to define your own cancellation policies, setting the terms and conditions as you see fit. Whether you choose to offer a full refund or impose a cancellation fee, the decision is entirely in your hands.
  • How does LocalRydes ensure the safety of chauffeurs?
    You are our priority, we take safety seriously. All travelers are required to provide valid contact information and we maintain a strict review system. In case of any issues, our support team is available 24/7 to assist.
  • Can I offer extra services than just Chauffeur?
    Yes, you can offer additional services like guided tours, refreshments, or special experiences. These can be included in your profile and offered as extras during booking.
  • What if a traveler cancels a booking?
    If you encounter any technical difficulties, our support team is available to assist you. Our aim is to resolve any issues as quickly as possible to minimize disruptions to your business.
  • How do I improve my visibility on LocalRydes?
    To increase your visibility, ensure your profile is complete with high-quality photos and detailed descriptions. You can display your profile page according to your desire. We also provide marketing meetings with our team in order to enhance your digital identity. 

Positive reviews from satisfied travelers also boost your ranking on the platform.
  • What is LocalRydes?
    LocalRydes is a digital platform that connects travelers with local chauffeurs/providers, offering a wide range of transport options including private chauffeurs, buses, carriages, and vintage vehicles. Our goal is to provide personalized and memorable travel experiences while enhancing the visibility and position of local providers.
  • How do I book a chauffeur?
    You can book our services directly through our website or through our app, available on both iOS and Android. For special requests, you can reach us by phone at +43 13463301 or via email at info@localrydes.com.
  • What types of vehicles do you offer?
    We offer a wide range of luxury vehicles, including sedans, SUVs, and limousines. In addition, we have a vast list of buses, carriages, and old-timers. All our vehicles are well-maintained, ensuring a comfortable and safe journey.
  • Can I make a last-minute booking?
    Yes, we accept last-minute bookings according to the availability of the chauffeurs. You can check the different availability and book instantly through our app for the most convenient experience.
  • What type of services do you offer?
    We offer services to suit your needs, including hourly, transfer, and daily trips. Whether you need a chauffeur for the day or multiple days, we've got you covered. In addition, we also offer special services such as city tours, airport transfer, and discrete trips.
  • What is your cancellation policy?
    You can cancel or reschedule your booking with no charge according to each partner cancellation policy. Cancellations made after this period may incur a fee. Cancellations can easily be managed through the app as well.
  • Do you offer airport transfers?
    Yes, we provide airport transfer services to and from all airports (major and smaller) in different countries. We monitor flight times to ensure timely pick-up, even if your flight is delayed.
  • Are your chauffeurs trained and licensed?
    Yes, all our chauffeurs are fully licensed, insured, and have undergone rigorous training to provide the highest standard of service.
  • Can I request a specific chauffeur?
    Yes, if you have a preferred chauffeur, you can request them when booking either through our website, by phone, or in the app. When you enter your account and go to the partner list, you can add your preferred chauffeur to your favourites list. Travel with your favourite chauffeurs wherever you go!
  • Do you offer child seats?
    Yes, we can provide child seats upon request. Please mention your requirement when booking, so we can ensure the right type of seat is available for your child’s age and size.
  • What if I need to make multiple stops?
    We are happy to accommodate multiple stops during your journey, just add the requested stops and the journey is yours. Please provide the details of each stop when making your booking so we can plan the most efficient route. This can also be managed through our app.
  • Can you handle special events like weddings or proms?
    Absolutely! We specialise in providing luxurious and reliable transportation for special events such as weddings, proms, and corporate events. We can also assist with planning logistics for large groups or find your best chauffeur so you can ride in style!
  • How do I pay for the service?
    We accept all major credit cards, debit cards, and electronic payments. Payment is typically required at the time of booking. You can securely pay through our website or app.
  • What should I do if I left something in the car?
    In case you leave something in the car, directly contact the chauffeur through the chat on our app. We will do our best to locate it and return it to you as quickly as possible.
  • How do I provide feedback or file a complaint?
    We value your feedback and strive to improve our services continually. You can provide feedback from our service and the partner through the feedback feature in our app or on the website. You will receive an email inviting you to give your opinion.
  • What features does your app offer?
    Our app allows you to easily book and manage your chauffeur services, track your chauffeur in real-time, make secure payments, receive updates and notifications, provide feedback, and get our latest news. It’s available for download on both iOS and Android devices.

Still With
questions ?

For any specific questions or requests, feel free to contact us directly via email or phone.