Service Type: Private Charter
Vehicle: 50-seater Luxury Coach
Route: Vienna International Airport (VIE) ⇄ Vienna City Center
Total Capacity: Up to 50 passengers
Trip Type: Roundtrip (Airport pickup + city return)
Professional driver with local knowledge
Meet & Greet at Vienna Airport with signage
60 minutes waiting time at the airport after landing
Drop-off at one or multiple locations within central Vienna
Return transfer from city to airport (on same day or scheduled date)
Luggage storage for up to 50 medium-sized suitcases
Fuel, tolls, and parking fees included
24/7 customer support
Exclusions:
Additional waiting time beyond the included 60 minutes at the airport - Additional per hour 120€
Extra stops or detours not specified in the booking
Tour guide services (available upon request at extra cost)
On-board refreshments or catering
Gratuities for the driver
Hotel accommodation or entrance fees to attractions
Night surcharges (between 22:00 – 06:00), if applicable
Last-minute changes without prior agreement
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Free cancellation up to 96 hours before the scheduled pickup time
50% charge for cancellations made 24–48 hours before pickup
100% charge for cancellations made less than 24 hours before pickup or in case of no-show
All cancellations must be submitted in writing via email to be considered valid
Refunds (if applicable) will be processed within 7 business days
For a transfer service the dedcated waiitng time 30 mins for the airport and other location 20 min. Beyond the dedicated waiting time will be billed as hourly basis (each 15 mins) . Additional Per Hour Rate: 110 EUR
Cancellations made at least 24 hours before the scheduled start time will qualify for a full refund. Cancellations made within 24 hours of the scheduled time may be subject to a cancellation fee equivalent to 100% of the booking value.
Additional Cancellation Rules
: Guests may cancel their ride at least 24 hours in advance without any charges. However, if a cancellation is made less than 24 hours before the scheduled ride, the guest will be charged 100% of the fare.
Additional Terms:
No-Show Policy: If the guest does not show up at the scheduled pickup location within 15 minutes (for standard rides) or 30 minutes (for airport pickups), it will be considered a no-show, and the full fare will be charged.
Last-Minute Changes: Any modifications to the ride time within 24 hours of the scheduled trip are subject to availability and may be considered a cancellation.
Weather & Unforeseen Circumstances: In the event of extreme weather conditions or emergencies, cancellations will be reviewed on a case-by-case basis.